Responsible gambling

Responsible Gaming at Great Blue Heron Casino & Hotel

We're committed to providing a safe gaming environment that promotes responsible behavior. Our goal is to help our players make informed decisions about their gaming activities and to provide assistance when needed.

Tools for Responsible Gambling:

• Self-Exclusion Program: If you feel like your gaming habits are becoming a problem, please contact us to self-exclude from all OLG casinos.
• Deposit Limits: Set limits on the amount of money you can deposit or spend each session.
• Time-Outs: Take a break from our casino for a set period. During this time, you won't be able to access your account or make new bets.
• Reality Checks: We'll provide regular reminders about how much time you've spent gaming and how much money you're winning/losing.

Accessing Support Services:

If you need help managing your gaming habits or would like more information on responsible gambling, please visit our website or ask a casino staff member for assistance. Some additional resources include:

• Problem Gambling Helplines: Call us at (number) to speak with someone who can offer confidential advice and support.
• Counseling Organizations: Reach out to reputable organizations that provide free or low-cost counseling services, such as the Ontario Problem Gambling Research Centre.

Why We Need Your Help:

We're working hard to create a safe gaming environment. By using our responsible gambling tools and seeking help when needed, we can enjoy our favorite games without negatively impacting ourselves or others.